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Welcome to DASH Online Local Shop !

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    Return & Refund Policy

    Case Scenario Examples Refund Exchange
    (within 48 hours of purchase)
    Warranty
    (refers to the product warranty specified by the vendor)
    We might be able to help you
    Incorrect product ordered No No No Yes
    DASH Partner delayed pickup/delivery time by more than 48 hours Yes No No No
    Faulty/Damaged product No Yes Yes No
    Incorrect delivery of items by vendor Yes Yes No No
    Item did not match description of product Yes Yes No No
    Change of mind No No No No
    Product did not meet customers expectation No No Yes No

    Refund

    - A repayment of a sum of money. Depending on the payment mode, a small amount might be charged as a transaction cost

    - Refunds will be processed within 24 Hours but it might take up to 7 business days to reflect in your account.


    Exchange

    - A product replacement for another item (identical or different), or a store credit.


    Warranty

    - A type of guarantee that a manufacturer or similar party makes regarding the condition of its product. It also refers to the terms and situations in which repairs or exchanges will be made in the event that the product does not function as originally described or intended.